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When it comes right down to it, the only way to face a crises that makes any sense at all - is together. -- Phil Callaway
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Jackson Alerts | Jackson County's Emergency Alerts
March 3rd, 2025 – Since 2015, Jackson and Josephine Counties have operated under a single shared Everbridge account that allowed utilization of the notification system known as Citizen Alert. As of this week, Jackson County will transition to its own Everbridge account and will be rebranding its notification system as Jackson Alerts. This transition will allow for enhanced security and control of alerting options, features, and alert senders within the system.
Josephine County Emergency Management will continue to use Citizen Alert, and residents of Josephine County will not be impacted.
Couple Q&A Points Pulled from Jackson Alerts FAQ
𝐈 𝐥𝐢𝐯𝐞 𝐨𝐫 𝐰𝐨𝐫𝐤 𝐢𝐧 𝐉𝐚𝐜𝐤𝐬𝐨𝐧 𝐂𝐨𝐮𝐧𝐭𝐲 & 𝐩𝐫𝐞𝐯𝐢𝐨𝐮𝐬𝐥𝐲 𝐬𝐢𝐠𝐧𝐞𝐝 𝐮𝐩 𝐟𝐨𝐫 𝐂𝐢𝐭𝐢𝐳𝐞𝐧 𝐀𝐥𝐞𝐫𝐭, 𝐰𝐡𝐚𝐭 𝐡𝐚𝐩𝐩𝐞𝐧𝐞𝐝 𝐭𝐨 𝐦𝐲 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧?
Good news! We moved Jackson County resident account information into Jackson Alerts. You will receive and email from Jackson Alerts with instructions on how to set up new sign in information. You’ll be able to double check that your information is up to date.
𝐈𝐟 𝐈 𝐝𝐢𝐝 𝐧𝐨𝐭 𝐩𝐫𝐞𝐯𝐢𝐨𝐮𝐬𝐥𝐲 𝐫𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐟𝐨𝐫 𝐂𝐢𝐭𝐢𝐳𝐞𝐧 𝐀𝐥𝐞𝐫𝐭, 𝐰𝐡𝐚𝐭 𝐝𝐨 𝐈 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐝𝐨 𝐭𝐨 𝐬𝐢𝐠𝐧 𝐮𝐩 𝐟𝐨𝐫 𝐉𝐚𝐜𝐤𝐬𝐨𝐧 𝐀𝐥𝐞𝐫𝐭𝐬? Yes! isit www.JacksonAlerts.org to sign up.
𝐃𝐨𝐞𝐬 𝐉𝐚𝐜𝐤𝐬𝐨𝐧 𝐂𝐨𝐮𝐧𝐭𝐲 𝐬𝐡𝐚𝐫𝐞 𝐨𝐫 𝐬𝐞𝐥𝐥 𝐦𝐲 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧? No, Jackson County does not share or sell your information. We highly recommend signing up so we can send important alerts for the areas you care about by using the contact methods of your choice. If you are concerned about creating an account or sharing your information, you have the option to receive evacuation notifications:
Text “JACKSONEVACS” to 888777: you will receive all evacuation notices issued from Jackson Alerts.
Please check out our Jackson Alerts F.A.Q. page to learn more about the transition:
Featured Recommended Apps for All Seasons
Sign up Citizen Alert
Emergency notifications to alert residents by landline, mobile phone, text message and/or email about imminent threats to life and property in specific impacted areas. Create an account for each person in your household with up to five addresses you would like to receive alerts for (home, work, child’s school, etc.).
Sign up for everbridge
Emergency text notifications to alert residents by landline, mobile phone, text message and/or email about imminent threats to life and property in specific impacted areas.
genasys Protect app
Know youe zone! Genasys Protect is an evacuation management tool that helps communities and first responders more effectively plan, communicate, and execute evacuations. It is a platform where residents can look up their addresses using the search bar and use the zone map to find evacuation information for their area.
Pulse Point App
PulsePoint Respond is a 911-connected app that can immediately inform you of emergencies occurring in your community and can request your help when CPR is needed nearby. You can choose to be notified of significant events that may impact you and your family. These informational notifications provide an early heads-up to local threats.
